1. Who We Are

MozzaRush (we, us, or our) is a pizzeria in St Paul's Bay, Malta. We make fresh pizza, sides, desserts, and drinks, and we take orders for dining in, collection, and local delivery through this website, by phone, and in person. This Privacy Policy explains how we collect, use, store, and share personal information when you browse the website, place an order, book a table, or contact our team. It applies to customers, people who receive a delivery, and other adults who deal with us. By using the website you acknowledge these practices. If you do not agree, please do not submit personal information to us.

2. Information We Collect

We collect information you give us. That may include your name, email address, phone number, delivery address, billing details, the items you order, your preferred pickup or delivery time, and the content of messages you send. If you tell us about an allergy or a dietary need so that we can prepare your food safely, we record that note against your order. If you enquire about a party or catering order, we may also store the event date and a contact person.

We also collect technical information automatically, such as your device type, browser, approximate location, and the pages you open. We use it to keep the website working.

3. How We Use Information

We use information to prepare and deliver your food and to run this website. We take orders, confirm payment, pass allergy notes to the kitchen, hand your order to a courier or have it ready for collection, and send practical updates about preparation time, delay, or delivery. We keep records needed for tax, accounting, and to resolve a dispute about an order.

We use technical information to protect the site against misuse, to see which pages load slowly, and to improve our menu descriptions. We may send news of new pizzas or offers only where you have asked for it or where the law allows. You can stop those messages at any time without affecting an order already placed.

4. Legal Bases

We process personal information where it is needed to perform a contract you asked for, such as an order for dinner, where the law requires it, where you have consented, or where we have a legitimate interest that does not override your rights. Legitimate interests include keeping the website secure, preventing fraud, understanding which dishes are popular, and answering a message you sent us.

We follow the General Data Protection Regulation and the Data Protection Act of Malta. Where we rely on consent, you may withdraw it at any time. Withdrawal does not undo processing that was lawful before you withdrew consent. Where you tell us about an allergy, we use that note only to prepare and serve your food safely, and we treat it with extra care.

5. Sharing

We do not sell personal information. We share it only with parties who help us fulfil orders, including payment providers, delivery couriers, hosting providers, ordering software suppliers, and email services. They may use the information only to perform that work and must protect it. A courier may receive your name, address, and phone number so the pizza can reach your door, but not your full payment details. We may also disclose information where a court, regulator, or public authority lawfully requires it.

6. Retention and Security

We keep personal information only as long as needed for the purposes above, including tax and accounting duties and the handling of complaints. Order records are kept for the life of the order and for a limited period afterwards in case of a query about a payment, a refund, or a delivery. Allergy notes are kept no longer than preparation, delivery, and any related complaint require. When information is no longer needed we delete it or anonymise it.

We use measures suited to the information we hold, including encrypted connections on website forms, restricted access among staff, and reviews of our systems. No method of sending information over the internet is completely secure, so we cannot promise absolute security. We work to protect addresses, order notes, and payment references while you deal with us online and while an order is on its way.

7. Your Rights

Subject to data protection law and any exception the law allows, you may ask for access to personal information we hold about you, ask us to correct it, ask for deletion where we no longer need it, object to certain uses, ask us to restrict processing, withdraw consent, and ask for a copy in a usable format. You may also complain to the Information and Data Protection Commissioner in Malta. Contact us using the details below before you do, so we can try to resolve the matter. We may need to confirm your identity, and we will respond within one month, or tell you if more time is needed.

8. Children, Cookies, and Changes

This website is aimed at adults who order food. We do not knowingly collect personal information directly from a child. If a children's meal is ordered, we expect an adult to place the order and to be our contact. If you believe a child has sent us personal information without authority, contact us and we will delete it where the law allows.

We use cookies and similar tools to keep the ordering process working and to measure site performance, as described in our Cookie Policy. We may update this Privacy Policy when our menu, services, or legal duties change. The new version applies from the time it is published on this page, and the date above shows the latest revision.

9. Contact

Questions about this page can be sent to MozzaRush. Please include your name and, if you have one, your order number so we can find the right record. We reply on ordinary business days.

Email: [email protected]

Phone: +35677514267

Address: St Paul's Bay, Malta